Business Builders Series - How Do You Define Customer Service?
Name:
Business Builders Series - How Do You Define Customer Service?
Date:
July 10, 2018
Time:
12:00 PM - 1:00 PM EDT
Registration:
Sorry, public registration for this event has been closed.
Event Description:

Let's build your business together!

Building upon our last session and digging deeper into customer service, we present:
Michelle Gray, RN MN MEA-BC with Emory Healthcare.
Michelle is Director of Care Transformation at Emory Healthcare and was a staff RN in Cardiac Critical Care at Emory University Hospital for 30 years, nurse Unit Director of that unit for 7 years. In her current role Michelle she is responsible for the organizational culture and aspects of the EHC Care. Over lunch she will will present ~ Emory Health Care at Your Service!
- Defining Service in Health Care and OTHER industries
- Addressing Service Challenges
- Establishing Manager Accountability
- And more...